Ask us anything!



What payment methods do you accept?

How do I use a discount code?

How do I make changes after placing my order?

Can I cancel my order?

How can I track my order?


Where do you ship from?

Do you ship internationally?

How much does shipping cost?

Will I receive an e-mail once my order has been shipped?

How long will my order take to arrive?

Returns & Exchanges

Do you accept returns?

When will I receive my gift card / store credit?


What is Klarna?

How do I pay in 4 interest-free installments?

How do automatic payments work?

How can I reach Klarna?

Materials & Jewelry Care

Can I get my jewelry wet?

How should I store my jewelry?

Does your jewelry have warranty?


I just received my order and I'm in love! How can I get featured on your page?

Is your jewelry really handmade?